Accessibility Statement

Clouds Counselling and Psychotherapy is committed to ensuring our website is accessible and inclusive for all users, regardless of ability or technology. We aim to meet or exceed the recognised standards for website accessibility and usability.

1. Our Commitment

We want everyone who visits our website to feel welcome and be able to access information easily. This includes people who:

  • Use screen readers or speech recognition software

  • Navigate by keyboard only

  • Have visual, hearing, motor, or cognitive impairments

  • Require high-contrast colours or text resizing

2. Measures We’ve Taken

We have designed and developed this website to follow accessibility best practices, including:

  • Using clear, simple language

  • Ensuring good colour contrast and readable font sizes

  • Providing text alternatives for images (alt text)

  • Structuring content with headings and logical order

  • Making navigation consistent and intuitive

  • Designing with responsiveness for mobile, tablet, and desktop users

We regularly review our website to maintain accessibility as content evolves.

3. What You Can Do

If you have difficulty using this website, you can:

  • Adjust your device or browser settings to increase text size or contrast.

  • Use assistive technologies such as screen readers, text-to-speech, or keyboard navigation.

  • Contact us for information in an alternative format.

4. Contact Us

If you experience any accessibility barriers or need assistance, please get in touch:

Julia Hall
Clouds Counselling and Psychotherapy
Email: juliahall@cloudscounselling.co.uk
Phone: 07958 728 610

We aim to respond within five working days and will do our best to provide the information or support you need in an accessible way.

5. Ongoing Improvement

Accessibility is an ongoing commitment. We welcome feedback to help us improve and ensure that this website remains open and usable for everyone.